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Diva Waist Boutique Love your body, while improving it at the same time!


All prices at Diva Waist Boutique are in US Dollars. 


At Diva Waist Boutique we want you to feel confident buying from us. That’s why we offer a 30-day, exchange policy. All exchanges, if approved, are subject to a 10% restocking fee and you are responsible for your return shipment fee.


Please select this link to pay for your 1 way shipping return label, this label is for us to ship the new product to you, this allows us to help keep our prices down.


http://divawaist.com/t/exchanges


If for any reason you are not satisfied with your purchase, you have 30 days to send back unworn merchandise for exchange. All exchanges are subject to quality approval prior to exchange. To qualify for exchange, items must be received in our office within 30 days of receipt in the following conditions:

  • Items must be unworn, and in good condition
  • Items must be free of scents and marks. We kindly suggest that you do not have on perfume or deodorant when trying on garments.
  • Any garment returned used or soiled will not be eligible for return and will be shipped back to you.


Please allow up to 7 business days from our receipt of item to process the exchange.


Typical processing time for refunds is 7 business days from the time your package arrives at our office.  Shipping costs are non-refundable. Please be aware it may take up to 1 billing cycle before you see this refund as a credit, if approved for a refund for a mishap on the stores end. Returned merchandise that doesn't meet the above conditions is subject to additional fees.


In the event that you receive a damaged or defective item or receive the wrong item please contact us immediately at Exchanges@divawaist.com


Free gifts and promotional items cannot be returned or exchanged.

Any garment(s) returned used, soiled, or that do not meet the above conditions will not be eligible for return and will be shipped back to you.


Please include a note indicating the desired size for your exchange. We do not provide refunds only exchanges. Though not necessary, we highly recommend sending your return parcel with tracking and/or delivery confirmation for added insurance purposes.


Make sure you have taken these steps if your waist trainer fits too small before returning:

✔️When you put the waist trainer on, it's probably better to lay down first
✔️Start hooking from the bottom, and work your way to the top, this is the easiest way to get the waist cincher on 
✔️The first few days of waist training, I suggest to start at home because the fit will be very tight 

Here are the steps you will need to take for your exchange: 

1.  Add the Shipping Exchange product to your cart for $0.01

http://divawaist.com/products/shipping-exchange-charge-1-way

When you check out, select the appropriate shipping selection, you will be charged $6.26 for the shipping.

2. Next you will send us back your Waist Trainer, here is the address:

Diva Waist Boutique 
PO BOX 210340
Chula Vista, CA 91921

You will be responsible for the shipping cost at the post office.

Please include a note indicating the desired size for your exchange. Though not necessary, we highly recommend sending your return parcel with tracking and/or delivery confirmation for added insurance purposes.

Please allow 1-3 business days for processing from the time the item arrives to us. The item must be in brand new condition for the exchange.  If not, the same item will be shipped back to you. Once the inspection of the item is complete, we will send you another your requested Waist Trainer.



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