All prices at Diva Waist Boutique are in US Dollars.
Diva Waist Boutique we want you to feel confident buying from us. That’s why we
offer a 30-day, exchange policy. All exchanges, if approved, are subject to a 10%
restocking fee and you are responsible for your return shipment fee.
Please select this link to pay for your 1 way shipping return label, this label is for us to ship the new product to you, this allows us to help keep our prices down.
If for any reason you are not satisfied with your purchase, you have 30 days to send back unworn merchandise for exchange. All exchanges are subject to quality approval prior to exchange. To qualify for exchange, items must be received in our office within 30 days of receipt in the following conditions:
Please allow up to 7 business days from our receipt of item to process the exchange.
Typical processing time for refunds is 7 business days from the time your package arrives at our office. Shipping costs are non-refundable. Please be aware it may take up to 1 billing cycle before you see this refund as a credit, if approved for a refund for a mishap on the stores end. Returned merchandise that doesn't meet the above conditions is subject to additional fees.
In the event that you receive a damaged or defective item or receive the wrong item please contact us immediately at Exchanges@divawaist.com
gifts and promotional items cannot be returned or exchanged.
Any garment(s) returned used, soiled, or that do not meet the above conditions will not be eligible for return and will be shipped back to you.
Please include a note indicating the desired size for your exchange. We do not provide refunds only exchanges. Though not necessary, we highly recommend sending your return parcel with tracking and/or delivery confirmation for added insurance purposes.