Shipping/Returns

U.S Shipping

All orders will be processed within 2-3 business days due to high demand. Shipping is provided via USPS Priority Mail. All orders will be supplied a tracking number via email once your items are shipped. Diva Waist Boutique is not responsible for lost packages marked delivered according to tracking or orders submitted with incomplete addresses.  

We do not ship on Saturdays, Sundays or holidays.

All APO/FPO and other related US addresses has a shipping time of 7-10 business days, and it is not tracked once it leaves USPS.

International Shipping

We do offer International shipping. Transit times for international orders vary depending on how long the package is in customs. We are not responsible for delays caused by the customs department in your country or for any orders lost in transit..

Please note that buyers are responsible for any additional customs fees or taxes for importation into your country. These additional fees may be collected at time of delivery.

Return Policy

We only allow exchanges, and the customer will be responsible for the cost of shipping to us and the cost of shipping for the new item plus a $3 restocking fee. This is the privilege of being able to exchange the waist trainer and help keep our prices low.

Make sure you have taken these steps in putting it on before returning:

 

✔When you put the waist trainer on, lay down first

✔Start hooking from the bottom, and work your way to the top, this is the easiest way to get the waist trainer on 

✔The first few days of waist training, we suggest to start at home because the fit will be very tight 

 

If these steps do not work for you, yes we can definitely exchange it for you.  

 

Here are the steps you will need to take for your exchange: 

 

Add the Shipping Exchange product to your cart for $3.00 (restocking fee)

 

http://divawaist.com/products/shipping-exchange-charge-1-way

When you check out, select the U.S. Shipping, you will be charged $7.25 for the shipping fee, bringing a total of $10.25 at checkout.

 

2. Next you will send us back your Waist Trainer, here is the address:

Diva Waist Boutique 

PO BOX 210340

Chula Vista, CA 91921

 

You will be responsible for the shipping cost at the post office.

 

Please include a note indicating the desired size for your exchange, preferably the order receipt we sent you in your package indicating which size you would like to exchange your waist trainer for. Though not necessary, we highly recommend sending your return parcel with tracking and/or delivery confirmation for added insurance purposes.

Returns are available only when an item is incorrectly shipped or arrives defective or damaged. If you submit a refund request, a 20% restocking fee will be applied to your refund if approved.

Size Chart

***You MUST measure your waist for an accurate fit. The

height and weight proportions are for general purposes only.

If your measurements are between 2 sizes,

please pick the larger size, as these waist trainers run a little small.

 

The following sizes are only sold in 3 Hook Classic,  Black 2 Hook Classic, 3 Hook Black Lux,

3 Hook Blue Ivy, and 3 Hook Inner Animal Long, 3 Hook Purple Rain,  Latex Semi Vest

(It is also an additional $2 for these sizes)